Privacy Policy 

獸研所 (“the Website”) values your privacy. To help you use our services with confidence, we hereby explain our privacy protection practices. Please read carefully. This policy is effective immediately upon publication.

1. Scope of This Privacy Policy

This policy applies to the collection, processing, and use of personal information obtained while you use this Website’s services.

It does not apply to:

• External websites linked from our Website

• Individuals or organizations not managed or authorized by this Website

2. Collection, Processing, and Use of Personal Data

1. Purpose and Types of Data Collected
   When you register, place an order, fill out forms, contact customer service, participate in surveys, or use interactive features, we may ask you to provide necessary personal information. Your data will be used only within the specific purpose and scope stated.

2. Browsing Information
   When you visit the Website, our server records data such as:

   • IP address

   • Browser type

   • Access time

   • Clickstream records
     These are used internally to improve service quality.

3. Survey and Statistical Analysis
   We may analyze anonymized survey data for internal improvement or public statistical reports that do not identify individuals.

3. Protection of Personal Data

Only authorized personnel may access your personal data. If we outsource services to third parties, they are required to maintain confidentiality and comply with relevant protection measures.

4. External Links

Our Website may contain links to other websites. Their privacy policies apply once you leave our Website and are not covered by this policy.

5. Sharing of Personal Data With Third Parties

We do not provide, exchange, rent, or sell your personal data to third parties except under the following circumstances:

1. With your written consent

2. As required by law

3. To protect your life, body, freedom, or property

4. For academic or statistical research where the data is anonymized

5. When your actions violate our terms of service and disclosure is necessary to identify or take legal action

6. When disclosure benefits your rights

7. When data is processed by authorized service providers under our supervision

6. Use of Cookies

We may store and access cookies on your device to provide an optimal user experience. You may disable cookies in your browser settings, but some features may not function properly as a result.

7. Amendments to This Policy

This policy may be updated at any time based on operational needs. Updated versions will be announced on the Website.

8. Access, Correction, and Deletion of Personal Data (Enhanced for Meta Compliance)

1) Access and Correction

You may log into your member account at any time to view or correct your name, email address, shipping address, or order history.

2) Methods to Request Data Deletion

If you wish to delete your personal data or member account, you may request deletion through any of the following:

Method A — Through your Member Account

Log in → Account Settings → “Delete Account / Delete Personal Data”

Method B — Contact Form

Submit a request via the “Contact Us” 

Method C — Email Request

Email us at: tom.su@pet100pa.com

Subject: “Data Deletion Request”

Please include:

• Your registered email address
• Your most recent order number (for identity verification)

3) Processing Time & Procedure

We will verify your identity and process your request within 15 business days.
If additional time is needed (e.g., data stored in backup systems or legal retention requirements), we will notify you by email.

4) Scope of Deletion

Once your deletion request is completed, we will delete or anonymize:

• Your member account

• Personal profile and preferences

• Marketing and communication preferences

• Third-party authorization data (e.g., Facebook login data)

Legally required transaction records (e.g., invoices, receipts) will be retained for the statutory period and deleted or anonymized thereafter.

5) Effects of Account Deletion

After deletion:

• Your account cannot be accessed

• Historical records cannot be restored

• After-sales services may not be available unless handled prior to deletion

Please back up any required information before submitting your request.

9. Facebook / Instagram Data Deletion Instructions

If you logged in via Facebook or Instagram, you may delete the data authorized to our Website through either method below.

Method 1 — Remove Authorization via Facebook

1. Go to Facebook Settings & Privacy

2. Click Settings

3. Open Accounts Center

4. Select Your Information and Permissions

5. Go to Your Information → Apps and Services

6. Find “百分百寵物分活館shopline”

7. Click Remove

This removes the data you previously authorized through Facebook or Instagram.

Method 2 — Request Deletion via Email

Email: tom.su@pet100pa.com
Subject: “Facebook Data Deletion Request”

We will process and complete your request within 15 business days.

10. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:
tom.su@pet100pa.com